Tech Support:
TOLL FREE PHONE (U.S. ONLY)
1-800-516-2525• Technical support for Shure Networked Microflex, Stem Ecosystem, and Intellimix products: Press 1
• Technical support for all other Shure products: Press 2
• Questions about a repair: Press 3
• To order replacement parts: Press 4
• Question about an order placed on Shure.com: Press 5
Diagnosis/Setting app (also available with direct sign in to device via Browser if online):
https://www.shure.com/en-US/products/software/stem_ecosystem_platform_app
Short Video on using the app:
https://www.youtube.com/watch?v=Gtqll5CC0sc
User Manual:
https://www.stemaudio.com/wp-content/uploads/2020/05/Platform-User-Manual%E2%80%93HTML.pdf
Password to login to STEM in 1Pass